Service & Maintenance

Electrical Service
& Maintenance

Scheduled preventative maintenance and emergency response contracts for healthcare, aged care, retirement villages, dealerships, and commercial premises across south-east Melbourne.

24/7 Response Scheduled PPM Compliance Certified

Maintenance Services

Preventative maintenance keeps your facility running, your insurance valid, and your compliance auditor happy. We schedule, document, and respond — so you don't have to chase.

Switchboard Audits & Thermography

Annual switchboard inspections including thermal imaging to spot hotspots before they fail — essential for insurance and compliance.

Emergency & Exit Lighting Testing

6-monthly emergency lighting and exit sign testing to AS/NZS 2293. Test logs maintained, faulty fittings replaced same day.

RCD Testing

Push-button and trip-time testing on safety switches per AS/NZS 3760. Logged, dated, and reported.

Test & Tag

Portable appliance testing for offices, kitchens, workshops — to AS/NZS 3760 with full register of every tested item.

24/7 Emergency Response

Power failures, faults, tripping circuits — contracted clients get priority response with a target arrival inside 4 hours.

Reactive Repairs

Failed circuits, dead lights, GPOs, exhaust fans, ovens — we keep your building's electrical guts in good working order.

Maintenance Contract Tiers

Three levels of cover designed around the size and risk profile of your premises. All custom-priced based on your site — no hidden surprises.

Tier 1

Essential

Compliance basics for smaller offices, retail, and single-site businesses.

  • Annual switchboard inspection
  • 6-monthly emergency lighting test
  • Annual RCD testing
  • Digital test logs supplied
  • Priority booking on reactive jobs
  • — Test & tag charged separately
  • — No after-hours response SLA
Request Essential Quote
Tier 3

Enterprise

Bespoke maintenance program for large facilities, multi-site portfolios, and critical infrastructure.

  • Everything in Premium
  • 2-hour critical-fault response SLA
  • Unlimited test & tag items
  • Asset register & lifecycle planning
  • On-site monthly site visits
  • Custom-built compliance pack
  • Site-wide capex planning support
Request Enterprise Quote

Test & Tag Services

The simplest, cheapest part of compliance — and the one most workplaces forget about until WorkSafe walks in.

Compliant Portable Appliance Testing to AS/NZS 3760

Every powered item in your workplace — kettles, computers, leads, vacuum cleaners, power tools — needs periodic testing under Victorian workplace safety law. We test, tag, and log every item with a full digital register handed to your facility manager. Standalone test & tag service or included in Premium/Enterprise maintenance contracts. Hospitality, retail, healthcare, construction sites — we cover them all.

Our Process

From your first call to scheduled monthly cover — four predictable steps.

01

Site Audit

Free baseline assessment

We walk your site, inspect existing boards, count appliances, check emergency lighting — then build a scope and a quote.

02

Schedule

Calendar locked in

Annual, quarterly, and 6-monthly visits scheduled at your preference — after-hours available for sensitive operations.

03

Maintain

Execute & document

Tests carried out, faults logged and rectified, tags applied, certificates issued. Every visit produces a written report.

04

Report & Respond

Always-on cover

Quarterly compliance reports and 24/7 phone response. Audit-ready paperwork on demand — we keep your records straight.

Why Hyper for Maintenance

You shouldn't need to chase your sparky for a compliance report. We come to you, do the work, and put the paperwork in your inbox.

Fully Licensed & Insured

REC-licensed and $20M public liability cover. Your insurer, auditor, and head office will accept our documentation pack.

24/7 Response (Tier 2 & 3)

Premium and Enterprise clients get round-the-clock phone support and 4-hour (or 2-hour for Enterprise) on-site response.

Digital Compliance Pack

Every visit produces a digital report. All your logs in one place — accessible whenever your insurer or auditor asks.

Healthcare & Aged Care Specialists

We understand the regulatory environment in healthcare and aged-care settings — and we deliver the documentation regulators need.

Dedicated Account Manager

One point of contact for everything. No phone trees, no ticket queues — you ring, we answer, we solve.

Multi-Site Capable

From single-site offices to dealership networks across south-east Melbourne — we coordinate visits across your whole portfolio.

Maintenance FAQs

The questions facility and operations managers ask most when scoping a maintenance contract.

You don't legally need a contract, but you do legally need to do the work — emergency lighting testing, RCD testing, test & tag, etc. A maintenance contract simply means it gets scheduled and documented automatically, instead of relying on someone remembering.

It depends on the environment. Offices: every 5 years for non-portable equipment, annually for portable. Construction and hostile environments: every 3 months. Healthcare: every 12 months. AS/NZS 3760 sets the rules — we keep on top of the schedule for you.

Every commercial building has emergency lighting and exit signs that must work when mains power fails. AS/NZS 2293 requires 6-monthly testing — running the fittings on battery for 90 minutes and replacing any that fail. It's a building-code requirement and a fire-safety statement essential for insurance.

Yes — multi-site portfolios across south-east Melbourne are our bread and butter. Dealership groups, healthcare networks, retail chains. One coordinator, one invoice, one set of compliance reports.

Premium clients have a 4-hour critical-fault SLA. Enterprise clients have a 2-hour SLA. Essential clients get priority booking but no after-hours SLA. We always answer the phone — we don't use call centres.

Every visit produces a digital report — emergency lighting test log, RCD trip times, switchboard thermography images, test & tag asset register. We email it the same day and keep a digital copy on file for as long as you're a client.

Stop chasing compliance

Tell us about your site — number of buildings, type of work, current pain points — and we'll come back with a tailored maintenance proposal.